FAQs

• Exchange only within 7 days from the delivery date.
• A store credit will be issued in 7-10 days after the exchange is received.
• You must pay for the return postage.
• A return label is not provided by us.
• This transaction is non refundable and can not be canceled.
• FINAL SALE ON ALL SIGNATURE ITEMS, SALE ITEMS, ACCESSORIES and SUNGLASSES , ect.

Please return to:
221 N Hogan Street #276
Jacksonville, FL 32202

TEXT or Call us if you have any questions. (904) 612-2333

Once again, you have 7 days to exchange from your delivery date.

No.

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

WE’LL EMAIL YOU A TRACKING NUMBER TO CONFIRM

We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order. ALL Orders a secured with SSL encrypted security.

Please call or text (904) 612-2333 OR EMAIL: INFO@SHOPCECEXCLUSIVES.COM

Every time you shop at Cece’s Xclusives Boutique, you earn Xclusive Points based on how much you spend.

Here’s how it works:

🔹 For every $0.75 you spend, you earn 1 Xclusive Point
(That means you earn points on almost every dollar spent.)

Examples:
• Spend $30 → Earn 40 points
• Spend $75 → Earn 100 points
• Spend $150 → Earn 200 points

Your points are added to your account automatically after your order is completed.

You can use your earned loyalty points as store credit to lower the total of your order.

Step-by-Step Instructions

1️⃣ Add items to your cart and proceed to checkout.
2️⃣ On the right side of the checkout page, find the Order Summary box.
3️⃣ Click “Apply loyalty discounts?”
This will open your points section.
4️⃣ Click “Apply store credit discounts?”
5️⃣ You will see:
“$___ available store credits”
6️⃣ In the box labeled “Enter amount”, type how much of your store credit you want to use.
Example:
If you have $131.66 in credits and your order is $49.44, enter 49.44 to pay $0 out of pocket.
7️⃣ Click “APPLY”
8️⃣ Your order total will instantly drop — then complete checkout as normal.

💡 Tips for Customers
You do not have to use all your points at once.
You can split payment between points + Afterpay, card, or PayPal.

You can use your store credit to lower the total of your order.

Step-by-Step Instructions

1️⃣ Add items to your cart and proceed to checkout.
2️⃣ On the right side of the checkout page, find the **Order Summary** box.
3️⃣ Click **“Apply store credit discounts?”**
4️⃣ You will see:
**“$___ available store credits”**
5️⃣ In the box labeled **“Enter amount”**, type how much store credit you want to use.
**Example:**
If you have **$80.00** in store credit and your order is **$45.00**, enter **45.00** to pay $0 out of pocket.
6️⃣ Click **“APPLY”**
7️⃣ Your order total will instantly drop — then complete checkout as normal.

💡 Tips for Customers**
• You do not have to use all your store credit at once.
• Any unused credit will remain on your account for future purchases.
• You can combine store credit with Afterpay, card, or PayPal (if available).